TERMS & CONDITIONS CARAVAN
Your contract is between you and the Owner of the property and is subject to the following conditions. A provisional booking enquiry may be made by telephone or email. The provisional booking will be held for 7 days pending receipt of your deposit/full payment (where applicable).
Your Holiday Let
You can arrive at your accommodation after 16.00 hrs on the start date of your holiday and you must have vacated the property by 10.00 hrs on your final day unless agreed otherwise by both parties.
You agree to keep the caravan clean and tidy and to leave it in a similar condition of cleanliness to when you arrived.
Electricity, gas and bedding is included in the price agreed upon booking. Charging electric cars at the property is not included in the holiday rental price and it is not permitted (unless a prior agreement is made with the owners, an extra charge will be applied).
The noise kept to an absolute minimum, especially between the hours of 11.00hr and 8.00hr
Any additional cleaning of the property, following your departure, beyond the normal amount reasonably required, may be charged for.
The maximum number of persons using the accommodation at any time must not exceed the number stated in your confirmation. We reserve the right to terminate the booking without notice and without refund in case of a breach of this condition. The numbers in your party must never exceed the stated caravan capacity 4 for whole caravan.
The caravan is strictly non-smoking.
Children must always be supervised by an adult.
Rentals and Charges
In order to secure a booking, you need to make a £200 non-returnable deposit payment. On receipt of your deposit, the Owner will confirm your booking by email and acknowledge receipt of your deposit with an account for the non-refundable balance due 4 weeks before your date of arrival. You are then responsible for the balance of the rental.
If a week is booked 4 weeks or less until the rental commences the full rental is payable upon booking and is non-refundable in the event of cancellation.
If the balance is not received 4 weeks prior to the arrival of the dates provisionally booked by you it will automatically become available for re-let and the deposit will be forfeited in full.
The Owner has the right to refuse any booking prior to the issuing of any confirmation in writing.
When you receive your confirmation you must check all the details carefully for accuracy and contact the Owner immediately if you find any discrepancies.
Please inform us of any breakages or damage so we can repair or replace them before our next guests arrive. Damages and losses will be paid for in full by the guests.
Repairs to Property
Occasionally in rental properties damage due to possible wear and tear, an item of equipment may for some reason not be working. We will do our utmost to repair it as quickly as possible. Due to the remoteness of our location, sometimes things may take a little bit longer than they do nearer towns & cities but we will strive to correct problems should they arrive. To improve the facilities the owners reserve the right to alter or amend the facilities made available at the caravan
The owners do not accept any responsibility for loss or damage to any of the tenant’s personal belongings, baggage, vehicles, or any property left in them during your stay at the property.
The owner cannot accept responsibility for any guest’s personal accidents whilst on, in or outwith the property or its grounds. Your holiday insurance must have adequate cover for this.
Right of Entry
The owner of the property reserves the right to enter the property at an agreed time with the hirer to carry out any repairs or maintenance. The owner reserves the right to ask guests to vacate the property if their behaviour is deemed to be unreasonable or damage is caused to the property.
Adverse Travel Conditions
In the event of ferry/plane disruptions due to bad weather conditions or any form of industrial action we cannot be held responsible for non-arrival at the LITUA accommodation and strictly no refunds will be given. We would recommend all guests to have travel insurance in place at time of booking.
Dogs are the only pets allowed on the premises. No other kinds of pets are permitted. Guests must declare that they wish to bring a dog(s) at the time of booking and agree to pay the surcharge for accompanying dog(s). There is a maximum limit of 2 dogs for each property.
Chickens, wild deer and other animals roam free around the LITUA site and it is the responsibility of dog owners to keep their dogs under control at all times. Guests may be required to vacate their accommodation if, after being warned that their dog is causing a nuisance, they continue to fail to control it. In such circumstances, no refund will be payable to the guest for the unexpired part of their stay. Any injury or death caused by a guest’s dog to a person, another dog, stock animal or wild animal is the responsibility of the pet’s owner. In cases of injury or death of live-stock, another dog or wild animals caused by a guest’s dog, LITUA Ltd reserves the right to charge that guest for any applicable veterinary care or animal replacement costs.
Cancellation by us
LITUA Ltd reserve the rEach booking is made in good faith in the belief that the caravan will be available to the client on the date stated on the booking form. If for any reason due to circumstances out-with our control the caravan is not available we are unable to guarantee the provision of alternative accommodation however a full refund of your original rental fee paid to us would be made. For the avoidance of doubt, adverse weather conditions which may prevent travel for any reason, fog, delayed flights, ferry disruption, road closures are not deemed a circumstance outwith our control for this clause which would give rise to a refund. Normal holiday insurance is recommended at the time of booking as we cannot be held responsible for weather interruption to your travel arrangements. Thank you.ight to refuse any booking prior to the processing of the booking deposit.
We reserve the right to remove person or persons from the property due to unreasonable behaviour, or any behaviour that adversely impairs the enjoyment of other guests (including excessive noise), damage to the property or who exceeds the stated occupancy (unless occupancy has been agreed by both parties owner and customer direct and in advance of the let). In this case a refund of rental rate is at the entire discretion of the owner.
It is a condition of booking that a accommodation may only be occupied by the person named in the booking and their family and/or companions. LITUA accommodation may not be sub-let to a third party. If this is found to be the case, the third party will have no legal right of occupancy and will be required to vacate Litua self-catering immediately.
It is forbidden for guests to erect tents or use camper-vans or caravans or any other vehicles on site for the purposes of over-night accommodation. Any guests found doing so will be asked to leave immediately.
Restriction on rental
The above conditions must be observed in their entirety. Should the owners feel that there is an infringement or disregard of the above, they reserve the right to evict any person(s) at any time from the property without notice and without recompense.
The contract between you and the owner is subject to Scots Law and is formed in LITUA Ltd, Arisaig,, PH39 4NSPlease ensure you have read and understand the terms and conditions of agreement for the rental of LITUA Ltd prior to paying your deposit, by paying the deposit for yours stay you confirm you have read and agree to our terms and conditions.
Thank you for taking the time to read through the above, it is for your protection as much as it is for ours and we appreciate your time.